Welcome to TurboGlow! These Terms and Conditions govern your use of our website and the purchase of our LED-embedded car posters. By accessing our website and making a purchase, you agree to comply with these terms. If you do not agree with any part of these terms, please do not use our services.

1. General Information

TurboGlow (“we,” “us,” or “our”) sells high-quality LED-embedded car posters designed to illuminate your passion for automobiles. Our official email for support and inquiries is turboglowoff@gmail.com.

2. Products and Orders

• All product descriptions and images are for illustrative purposes. Slight variations in color and design may occur.
• Orders are subject to availability. We reserve the right to cancel or refuse any order at our discretion.
• Pricing is subject to change without prior notice.

3. Shipping and Delivery

• We process orders within 1-3 business days.
• Estimated delivery times:
  • Standard Shipping: 7-14 business days
  • Express Shipping: 3-7 business days
• We ship internationally, but shipping times may vary based on location and customs processing.
• Tracking information is provided for all orders.
• TurboGlow is not responsible for delays caused by shipping carriers or customs.

4. Returns and Refunds

• We accept returns within 30 days of delivery for unused and undamaged products.
• Refunds will be issued upon inspection of returned items.
• Customers are responsible for return shipping costs unless the item is defective or incorrect.
• We do not charge a restocking fee.
• Exchanges are available if the requested item is in stock.

5. Warranty and Liability

• Our products come with a 12-month warranty against manufacturing defects.
• The warranty does not cover damages caused by misuse, improper installation, or unauthorized modifications.
• TurboGlow is not liable for indirect or consequential damages arising from the use of our products.

6. Intellectual Property

• All content on our website, including images, logos, and text, is the property of TurboGlow and may not be used without permission.

7. Privacy Policy

• We collect and process personal information in accordance with our Privacy Policy.
• We do not sell or share your personal data with third parties, except as required to fulfill orders or comply with legal obligations.

8. Governing Law

• These Terms and Conditions are governed by and interpreted in accordance with the laws of the United Kingdom.
• Any disputes shall first be attempted to be resolved through arbitration before legal action is pursued.

9. Changes to Terms

• We reserve the right to update these Terms and Conditions at any time.
• Continued use of our website and services after changes take effect constitutes acceptance of the revised terms.

For any questions or concerns, please contact us at turboglowoff@gmail.com.

Thank you for choosing TurboGlow – Illuminate Your Passion!